The Happier The Happier online store is a Finnish store owned by Happier Oy (Business ID: 2937292-4).
We protect your privacy This privacy statement has been clarified in accordance with the EU General Data Protection Regulation (GDPR), which will apply after 25 May 2018. The GDPR was designed to harmonize personal data laws across Europe, protect the personal data of EU citizens and shape organizations' perceptions of the protection of personal data.
If you have any questions about our privacy, please contact firstname.lastname@example.org.
What information do we collect?
We collect information about you when you register on our site, place an order, enter a raffle or contest, respond to our survey, or contact us via email or participate in any other feature of the Site. When you place an order or register, we may ask for your information, such as your name, email address, mailing address, telephone number, credit or debit card information, or other information. However, you can also visit our website anonymously. We also collect information about gift card recipients so that we can deliver a gift purchase. However, we will not use this information for marketing purposes unless specifically authorized.
How do we use your information?
We may use aggregated information about your registration, purchases, raffle or contest participation, response to a survey or other marketing communications, visits to our website, or use of any other feature of the Site in the following ways:
In order to provide better customer service.
In order for us to process your order as quickly as possible.
To participate in a contest, campaign, survey or other part of our site.
If you have subscribed to our newsletter, we may send you periodic emails. If you no longer wish to receive mail from us, please review "How do you disable or edit the information you provide to us?" Below.
If you have not subscribed to our newsletter, we will not send it to you. Visitors who sign up or participate in other features of the site, such as marketing programs, can choose to be on our mailing list and receive amazing newsletters from us.
Where do we store your information?
The e-commerce platform we use is Shopify and we store product reviews at Yotpo. You can read more about Shopify's privacy here: https://www.shopify.com/legal/privacy We use Paytrail and Klarna as payment intermediaries. We store customer service emails in Google's Gmail and Gorgias services. Messages and comments received via Facebook and Instagram are also processed through Gorgias. Read more about Gorgias.
Our newsletter works Omnisendin through. We use trusted contractors who take into account the requirements of the EU Data Protection Regulation and other legislation in their own operations.
Learn more about systems: https://www.shopify.com/, https://www.paytrail.com/ , https://www.klarna.com https://www.omnisend.com/ and https://www.gorgias.com/
How do we protect your information?
We only use trusted service providers with strict security measures to maintain the security of your personal information. Your personal information is behind secure networks and only a limited number of people have special access to these systems and are required to keep the information confidential. When you place an order or use your personal information, we provide secure server access. All sensitive / credit information you provide will be sent using Secure Socket Layer (SSL) technology and then encrypted.
Yes. Cookies are small text files that a website stores on your computer or mobile device when you visit our website. Cookies store information about your device usage and usage, including your username, the language you choose, your font size, and various display settings. The information stored in this way only needs to be entered once and not always separately when you visit the site or browse the pages. There are different types of cookies. We use technical cookies to identify the customer, maintain the login and the functions of the Shopping Cart. The use and acceptance of cookies for these functions is mandatory. Cookies set by the server will remain in your browser for one (1) month, unless they are deleted from your browser settings. Visiting the website resets the cookies if the browser allows it. Cookies are also used to personalize the user experience. If you allow personalization, we can offer more products that interest you and better targeted advertising. A third-party cookie is set in your browser for personalization. We also use other technologies, such as statistical tools (e.g. Google Analytics) and traces. These technologies help us better understand our customers ’behavior and tell us which pages of our site are of interest to our customers and which information and services are most useful to our customers. The data used for the analysis is anonymised whenever possible. Otherwise, we treat the information as personal insofar as the identifier contains customer targeting information, such as an IP address. Tags that are associated with a customer in some way are also treated as personal information. We may enter into agreements with third-party service providers to help us better understand our site visitors. These service providers may not use the information we collect on our behalf, except to help our business and improve our operations. You can choose to have your computer alert you whenever a cookie is sent, or you can turn off all cookies. This is done through your browser (such as Safari, Chrome, or Internet Explorer). Every browser is a little different, so check your browser's Help menu to learn the right ways to customize cookies. If you disable cookies, you will not be able to use many features that will make your site more efficient and some of our services will not work properly.
Do we share the information we collect with outsiders?
We will never sell, exchange or otherwise transfer personally identifiable information to third parties unless you give us prior notice, except as described below. The term "third parties" does not include Happier Oy. It also does not include website hosting partners and other parties who assist us in the operation of our website, in the conduct of our business or in the care of you, as long as the parties agree to keep this information confidential. We may also publish your information when we believe that the publication is appropriate in accordance with the law, in compliance with the Site Policies, or to protect your own or others ’rights, property, or security. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other use.
How can you disable, delete or edit the information you provide to us?
If you'd like to change your email address, please let us know by editing your settings in the My Account section. If you would like to receive a copy of all information about you and to review and correct the information stored about you, please contact email@example.com. If you would like to remove all data stored about you from our database, please contact firstname.lastname@example.org and request the deletion of your information. If, in any event, we are unable to comply with your request in any way, such as deleting any information we have a legal obligation or right to retain, we will notify you.
Data retention period
Questions and feedback
We welcome questions and comments about privacy. Send us feedback regarding privacy or other issues email@example.com
If you want more information or have any questions, please contact us at firstname.lastname@example.org.
Our contact information: Happier Oy
Business ID: 2937292-4
Official address Hyttipojankuja 2, 02780 Espoo, Finland (There are no products to pick up at this address)
Vilma Valtonen (CEO)
In accordance with Sections 10 and 24 of the Personal Data Act (523/1999) and GDPR (EU) 2016/679.
Registrar Happier Oy
Hyttipojankuja 2, 02780 Espoo
Business ID: 2937292-4
Liaison officers for register matters
The Happier / Vilma Valtonen Call: 045 787 526 97
Name of the registry
The Happier customer register
Purpose of the processing of personal data
The purpose of the register is to maintain The Happier customer register and to manage and process orders. The data can be used for operational development as well as for statistical purposes.
Information content of the register
The register contains the following information:
Order tracking codes
Regular sources of information
E-commerce and related systems, as well as campaigns related to e-commerce marketing.
The data will not be disclosed to third parties, except for activities related to the technical management of the e-commerce (eg server or e-commerce platform management). All users of the register are bound by professional secrecy.
The information may be disclosed to persons on the register for inspection. Data can be deleted from the system upon request.